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Class Action Lawsuits for Cramming and other Charges on your Bill

January 23rd 2006

Class Action Lawsuits for Cramming and other Charges on your Bill

Is it worth fighting?

Have you ever seen charges on your telephone bill that you never authorized?  According to the law firm Wechsler Harwood LLP you have been crammed.  Phone companies and others may cram other charges on your bill without your permission. 

Cramming is the practice of including unauthorized charges on a telephone customer’s bill.  An example could be “900 Romance”.  According to the law firm, the charges are sometimes only a few dollars, and the goal may be to “fly below the radar”.  Most customers may not pick up on the charge and just pay the bill. 

According to Wechsler Harwood LLP, if the customer does dispute the charge they are “frequently stonewalled by representatives of the telephone company”. 

 

So what should be done or what can be done to resolve this problem?   You can’t live without your phone so you end up paying the charge.  You may not feel it is worth the effort to dispute the charge.  If a company crams their customers bills just a few dollars each, it can add up to millions in extra profits.

There are law firms that specialize in these types of class action suits.  In fact Wechsler Harwood LLP recently placed ads looking for customers that may have been taken advantage of in this fashion. 

 

Many times the lawsuit does not net the disgruntled customer much money, but it may make companies think twice about intentional cramming.  They may even become more careful about overcharging their customers.     

 
 
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By Dan Wilson
Best Syndication Staff Writer

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Keywords and misspellings:  electric bill phone bill cable tv bill cell phone bill gas bill finance charges


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Copyright 2005 Best Syndication                                     Last Updated Saturday, July 10, 2010 09:48 PM