Two Law Firms File
Suit Against Apple Computer - iPod Nano Allegedly Defective in
The Los Angeles
based Foundation for Taxpayer and Consumer Rights (FTCR) is suing
Apple Computer due to alleged “defective” iPod Nanos. The consumer
group says “Apple must fix” the problem or give unhappy customers
refunds. In addition, FTCR claims Apple is refusing to give refunds
to purchasers, while forcing others to pay $25 to get a
“replacement” that is supposed to be free under the Apple warranty.
The group brought
the lawsuit under the California consumer protection laws on behalf
of iPod purchasers. The suit alleges the screen can get scratched
so “severely” that it becomes unreadable under normal use.
According to FTCR, the problems became apparent within a few weeks
of the product’s launch, and Apple has acknowledged a problem.
The FTCR says
that when complaints started coming in, Apple recommended buying a
third party cover. Since then, Apple has begun provided a “sleeve”
to cover the Nano.
an attorney for FTCR said “Selling 'cool' stuff isn't 'cool' if the
stuff doesn't work as advertised and Apple fails to comply with its
obligations under its warranty and California laws. Like every
other industry, Apple must fix products that are defective for free,
and refund the costs incurred by its customers."
Bruce Simon, partner of the lawfirm Cotchett, Pitre, Simon and
McCarthy said “We sent Apple a letter asking that they acknowledge
and remedy the problem. They chose to not even respond and left us
no choice but to bring this case." His law firm has teamed-up with
FTCR in this suit.
FTCR has sued
other companies in the past. According to their press release, they
have filed suits against cell phone companies, automobile insurance
companies and HMOs for illegal practices. In another case settled
last year, the Cotchett firm forced Apple to offer replacement
batteries, or a replacement iPod for customers whose iPod batteries
had failed after “only a few years of use”.
By Dan Wilson
Best Syndication staff writer
Keywords and misspellings: I-Pod aplle
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